CUSTOMER INFORMATION
Terms and Conditions
These terms apply to purchases and use of the fllowwism store. Please review the product information and policies before placing an order.
Products and prices
Prices are shown in USD. Review the selected size, color, material and measurements before purchase. Product images show the intended style; screen settings may affect color appearance. Product and price information may be updated. Any applicable order charges are shown at checkout before payment authorization.
Payment authorization and orders
By submitting a payment request, you authorize payment of the displayed total through the payment method selected. An order is accepted when we communicate its acceptance following the relevant payment and order checks. An acknowledgment of a request alone does not establish that payment has completed or an order has been accepted. Contact us if you have questions about an order’s status.
Shipping
Delivery is available to the 50 US states and Washington, DC, excluding US overseas territories and APO/FPO addresses. Standard shipping is free. Estimated handling is 1–2 business days and transit after dispatch is 3–4 business days. See the Shipping Policy for cutoff and business-day rules.
Taxes
The checkout tax amount is $0.00 under our current store pricing setup. This is not a statement that products are legally tax-exempt.
Returns and refunds
Returns may be requested within 30 calendar days of delivery, subject to the Return & Refund Policy. There is no restocking fee. Approved refunds are returned to the original payment account within 10 calendar days. Contact us about cancellation or other order changes; no additional cancellation restriction is stated here.
Use of the store
Provide accurate information needed for your purchase or support request. Do not use the store to submit unlawful content or interfere with its operation.
Customer support
Contact [email protected]. Company and authorized return address: Via S. Onofrio (San Giacomo), 2/E 67100 L'Aquila AQ, Italy. These terms do not remove rights available to you under applicable law.